Privacy Policy

1. Introduction

SAMMY MEDIA KE is committed to respecting privacy and handling personal information responsibly. This policy describes our approach to collecting, using, storing, protecting and sharing personal information through our digital platforms and services.

By using our services, you acknowledge that you have had an opportunity to read this policy. Where consent is required by law, we will seek it separately.

2. Information We May Collect

Depending on the services you use, we may collect the following categories of information:

• Account information: name, email address, account identifiers and profile details.
• Contact information: phone number, email address and information submitted through enquiry forms.
• Newsletter information: email address and subscription preferences.
• Submitted content: comments, feedback, messages, story tips and materials voluntarily provided to us.
• Technical information: device, browser, access logs, security information and usage data where collected.
• Business information: details submitted in advertising, sponsorship and partnership enquiries.

3. How We Use Information

Information may be used to:

• Create and manage user accounts.
• Provide website features and media services.
• Deliver newsletters and requested updates.
• Respond to enquiries and feedback.
• Manage advertising and partnership requests.
• Maintain platform security and prevent misuse.
• Improve website performance and user experience.
• Meet applicable legal and regulatory obligations.

4. Legal Basis for Processing

Where applicable, we process personal information on appropriate legal grounds, which may include consent, performance of a contract, legitimate interests and compliance with legal obligations.

The applicable legal basis depends on the particular information and purpose of processing.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support essential functions, remember preferences, improve security and understand website usage.

Where required, non-essential cookies and tracking technologies will only be activated after the necessary consent has been obtained.

6. Information Sharing

We do not sell personal information to third parties.

Information may be shared where necessary with:

• Technology and hosting providers supporting our website and services.
• Payment providers when payment services are introduced and used.
• Professional advisers and authorised service providers.
• Relevant authorities where disclosure is legally required.

Such sharing should be limited to what is necessary for the relevant purpose and subject to appropriate safeguards.

7. Data Storage and Security

We use appropriate technical and organisational safeguards intended to protect information against unauthorised access, alteration, loss or disclosure.

Our platform is designed to use controlled access to accounts and organisational systems. However, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Retention periods may vary according to account status, legal requirements, security needs and the nature of the information.

9. Your Privacy Rights

Subject to applicable law, you may have rights to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion where legally applicable.
• Object to certain forms of processing.
• Request restriction of certain processing.
• Withdraw consent where processing relies on consent.
• Unsubscribe from marketing communications.
• Lodge a complaint with the relevant data protection authority.

Requests will be handled in accordance with applicable legal requirements.

10. Children's Privacy

Our services are not intentionally designed to collect personal information from children without the necessary legal basis, parental or guardian involvement, and applicable safeguards.

If we become aware that information has been collected improperly, we will take appropriate steps in accordance with applicable law.

11. Third-Party Services and Links

Our website may contain links to external websites and use third-party technology services. These services operate under their own privacy policies and practices.

Users should review the relevant third-party policies when using those services.

12. International Data Transfers

Some technology providers may process information outside Kenya or the country in which a user resides. Where international transfers occur, appropriate legal and security safeguards must be applied.

13. Changes to This Policy

We may update this policy when our services, technology, operations or legal obligations change. Updated versions will be published on this page with an appropriate revision date.

14. Contact and Privacy Requests

For privacy-related questions, personal information requests or complaints, use our Contact Page.

Please identify your request as a privacy matter so that it can be directed to the appropriate organisational representative.